Shipping Information
We aim to process and ship orders quickly and securely so your K9 LaserCare device arrives as soon as possible.
Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or holidays may be processed the next business day.
- You will receive an email confirmation once your order has shipped.
Delivery Times
Delivery times depend on the shipping destination and carrier used.
- Domestic shipping: typically 3–7 business days
- International shipping: typically 7–14 business days
Please note that delivery times may vary depending on customs processing, location, or carrier delays.
Shipping Confirmation & Tracking
Once your order ships, you will receive an email containing a tracking number. This allows you to follow your shipment from dispatch to delivery.
Shipping Costs
Shipping costs are calculated at checkout based on the delivery location and shipping method selected.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your order. If you notice an error, contact our support team as soon as possible.
Lost or Delayed Shipments
If your order appears delayed or lost, please contact our support team so we can investigate the shipment with the carrier.
Visit our Customer Support page for assistance.
Questions About Shipping?
If you have any questions regarding shipping or delivery, please contact our support team.